FAQs

You can come to the main hall of the DSA where our front-desk officers will guide you in detail, otherwise, you may send your query to support.students@mul.edu.pk and our officers will reply to your query.

You can come and visit DSA where our CMS office will handle all your queries. Or, you may send an email to the concerned office at support.cms@mul.edu.pk.

You do not have to visit the DSA, what you can do instead is send us your queries via your official MUL email ID (ending at @mul.edu.pk) at support.students@mul.edu.pk and one of our staff members will duly respond.

You can either visit in person send us your queries via your official MUL email ID (ending at @mul.edu.pk) at support.students@mul.edu.pk and one of our officers handling your faculty will duly respond.

Yes, the university CMS has recently launched a new feature to apply for a Degree and Transcript online. The procedure is available on the official YouTube page as well as CMS.

Link to the Video tutorial: https://www.youtube.com/watch?v=pstyBf8PqYY

Link to the written guide: https://cms.mul.edu.pk/downloads/Fall-2023/How-to-Apply-Online-for-Transcript-Degree_55.pdf 

We can assist you with your financial strain with pleasure. You can apply for Financial Aid at our undergraduate student office (USO), your application will be submitted in person and when your case is thoroughly evaluated you will be called for a detailed interview. You can download the form from the link given below;
https://cms.mul.edu.pk/downloads/Fall-2022/Need-based-Application-Form_21.pdf 

Yes, you may apply for Minhaj Merit Scholarship (securing 70% marks and above in any Board examination), Minhaj Semester CGPA Based Scholarship, Dr Tahir ul Qadri Scholarship, Minhaj Sports Scholarship, Alumni Based, Kinship Based, Children of Shuhada, Gilgit Baltistan and Christian Community based. More details are available in the Student Guidebook. Some terms also apply for which you can visit the DSA office to discuss.

Our students are our assets and we value them, however, if one is going through a traumatic experience, we can freeze your current semester (the form of which can be found on our website and the ‘Guidance and Help’ module of CMS), so that you can deal with your circumstances with peace of mind. You can download the form from the link given below;
https://cms.mul.edu.pk/downloads/Fall-2022/Semester-Freeze-Form_25.pdf 

We are more than delighted to welcome you back. We can unfreeze your semester (the form of which can be found on our website and the ‘Guidance and Help’ module of CMS), so that you can resume the studies from where you left in the ongoing session. However, please make sure to apply before the commencement of the semester. You can download the form from the link given below;
https://cms.mul.edu.pk/downloads/Fall-2022/Semester-Unfreeze-Form_26.pdf 

You may directly apply to withdraw from a course from the CMS portal, under ‘Student Services’ module.

An M.Phil. student can request for change of track i.e., switching to coursework from thesis and vice versa. A student can switch ONLY once during his/her degree program and the student will have the fee for what he/she has opted for as per policy. You can download the form from the link given below;
https://cms.mul.edu.pk/downloads/Fall-2022/Change-of-Track-Thesis-to-Coursework_19.pdf 

If you access your CMS from a computer, there are various modules available on the left. On the last of this module list please click ‘Guidance & Help’, all the forms and policies are available on the official webpage of Minhaj University as well, click the link below to be directed to the forms;
https://cms.mul.edu.pk/guidances.php 

If you have lost your student card you can come to the main hall of the DSA where our front-desk officers will guide you about the issuance of a new card along with a penalty for the loss. No new card is issued for free; a student has to pay a fine of Rs. 300 along with a handwritten application.

Chances are that you have been declared ‘struck off’ from university rolls due to prolonged/ uninformed absence. In that regard, you will have to pay a fee of 5000 Rupees as Readmission fee and once the enrollment is confirmed in the semester (which you left) you may continue your studies on campus.

For any complaints and grievances you can either visit in person send us your queries via your official MUL email ID (ending at @mul.edu.pk) at support.students@mul.edu.pk and one of our officers handling your faculty will duly respond.

DSA works in collaboration with other departments at the university campus, we can definitely help resolve the issues you may face with the voucher generation. You may email the concerned department regarding your issues at support.accounts@mul.edu.pk.

Ideally situated within or near the university campus, student accommodations provide convenient proximity to academic facilities. The Administration department at MUL caters to the needs of all the students. For further details please visit the Administration department located at the Jabir Bin Hayyan Block.

Minhaj University ensures equality between disabled and other students. If a student is physically handicapped/visually impaired. In that case, they may apply to the head of the concerned department (with a medical certificate as proof of their disability) for permission to engage a writer in Tests/ Examinations of the University 2 weeks before the start of Tests/ Examinations. They will be allowed 45 minutes (maximum) extra time to solve the question paper. Further details can be found in our Student Guidebook (Section 11, Page 17)

Yes, the university offers a bus service for some areas. For further details please visit the Administration department located at the Jabir Bin Hayyan Block.

Office Address

1st Floor, Umar bin Khattab Block (Admin Block), Minhaj University Lahore
Ph: 042-35145621 Ext: 346 & 446

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Office Hours
  • Monday to Thursday: 8:30 AM to 4:30 PM
  • Friday: 8:30 AM to 8:00 PM
  • Saturday: 2:00 PM to 8:30 PM
  • Sunday: 9:00 AM to 4:30 PM

Useful Links
  • Guide Book
  • Rules & Regulations
  • Documents 
  • Enterprise