What is DSA?

Established in (2014), the Directorate of Students Affairs or better known as DSA is the central office that caters to the needs of students and also liaisons with other academic and administrative departments to carry out various tasks.

DSA plays a pivotal role in providing a wide range of support and resources to enhance the student experience at Minhaj University. From career services to academic advising, counseling support to financial aid assistance, these services aim to address the diverse needs of students to ensure maximum student retention and facilitation. It is crucial for students to approach these services with honesty, authenticity, and integrity. By doing so, students can fully benefit from the services offered by the DSA.

We Value our Learners
We value and appreciate the aspirations, struggles, and efforts of learners at MUL as they aim for a better future.



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MISSION

Nurturing the abilities of the students by offering a vibrant and healthy learning environment where they feel at ease in pursuing their dreams

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VISION

Helping students achieve their academic goals by addressing their needs & issues through a One-window operation

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VALUES

D: Devotion
S: Service
A: Agility 

What do we offer?

We offer solutions to your problems such as:

1. Student satisfaction through quick resolution of their problems

2. Academic Advisement

3. Support Services
Document Issuance
CMS-Related Issues
Student Card Issuance
Financial Aid

Divisions of DSA
We help students to achieve their academic goals by addressing their needs & issues through ‘one-window operations’. The DSA has further divisions and each division functions in collaboration with others. The following are the divisions in the DSA;

a) Undergraduate/ Post Graduate Student Services Office (USO/ PSO Operations)
Under the new Undergraduate Education Policy 2020 by HEC, the University has established the Undergraduate and Post Graduate Student Services Office (USO/ PSO Operations). It aims to facilitate students by providing guidance and support to ensure their academic progress, as well as assistance in navigating academic resources and services. 

b) Advisement Office
i. Undergraduate Advisement Office
For an Undergraduate Student, switching from Annual System to the Semester System is difficult and the students find it very hard to adjust in the new system. To ensure that they do not get carried away with the challenges of the Semester System and that they flourish academically, a strong Advisement System has been devised. This system ensures that the undergraduate students of Liberal Arts are properly taken care of in a new environment and enhances their academic excellence. The advisement includes Academic Advisement and Psychological Advisement.
ii. Research Advisement Office (Postgraduate Students) --- Coming Soon!
The Postgraduate Students’ research advising system will be established in order to solve the research-related issues of the students. The aim of establishing this office will be to allocate research advisors from the relevant faculty who will guide the students, help equip them with the necessary research skills and enhance the expertise of MPhil and PhD research Scholars.

c) Student Support Services & Operations
i. Card Processing and Issuance
DSA is the central office that caters to the needs of all the students. Student cards are processed and issued to the students within 2 weeks of the commencement of classes as the cards are necessary for admittance to the university campus.
ii. CMS Support
At MUL, all academic activities are conducted online i.e. through the Campus Management System (CMS). DSA helps the students to resolve all the issues related to CMS as they occur e.g., login issues, course registration, time-table issues, roll number slip-related issues etc.
iii. Financial Support / Financial Need Assistance
In today's competitive academic landscape, Minhaj University is not only responsible for providing quality education but also ensuring that every student has equal opportunities to succeed. Recognizing the importance of financial stability in students' lives, we are dedicated to offering financial support and need-based scholarships. These initiatives aim to alleviate the financial burden that may hinder a student's progress, allowing them to focus on their studies and personal growth. The Directorate of Students’ Affairs welcomes all the students who wish to apply for such assistance.
iv. Document Issuance
DSA plays its role in the issuance of various documents as requested by the students. Please feel free to contact DSA for the issuance of the following documents;
1. Student Card
2. Bonafide Certificate
3. Fee Equivalence Certificate
4. Character Certificate
5. Hope Certificate
6. English Proficiency Certificate
7. Degree Completion Certificate
8. Transcript
9. Degree
10. Result Notification
11. Verification of Transcript / Degree
12. NOC

Office Address

1st Floor, Umar bin Khattab Block (Admin Block), Minhaj University Lahore
Ph: 042-35145621 Ext: 346 & 446

Follow Us
Office Hours
  • Monday to Thursday: 8:30 AM to 4:30 PM
  • Friday: 8:30 AM to 8:00 PM
  • Saturday: 2:00 PM to 8:30 PM
  • Sunday: 9:00 AM to 4:30 PM

Useful Links
  • Guide Book
  • Rules & Regulations
  • Documents 
  • Enterprise